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Accessibility Statement

​​Last updated: 17/03/2026

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I am committed to making my website, Hilton da Silva – https://relatabletherapy.co.uk/, accessible and welcoming to everyone, including people with disabilities.

This statement is provided in line with the Equality Act 2010, which requires reasonable adjustments to ensure services are accessible.

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What web accessibility means

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An accessible website allows people to explore and engage with content in a way that feels clear, manageable, and supportive of their individual needs. This includes working with assistive technologies such as screen readers, keyboard navigation, and other tools that help people access information.

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Accessibility adjustments on this site

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This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

The site is built using Wix, and I have used its accessibility tools alongside best practices to improve usability.

To support accessibility, I have:

  • Structured content with clear and consistent headings

  • Added alternative text to images where appropriate

  • Ensured sufficient colour contrast between text and background

  • Enabled full keyboard navigation

  • Set the primary language of the site

  • Minimized the use of animations and motion to reduce distraction or discomfort

  • Designed pages to be responsive across devices and screen sizes

  • Used Wix accessibility tools to identify and address potential issues

Where possible, I also aim to provide captions or transcripts for multimedia content.

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Accessibility and counselling support

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I understand that everyone’s needs are different, particularly when seeking counselling. If there is anything that would make it easier for you to access information or get in touch, you are very welcome to let me know.

I will do my best to offer flexibility and adjustments, such as:

  • Providing information in alternative formats

  • Offering different ways to communicate (for example, email rather than phone)

  • Allowing extra time or flexibility when completing forms

  • Talking through any access needs before beginning sessions

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Confidentiality and accessibility

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Reaching out for support can feel like a significant step. If you contact me to discuss accessibility needs, your communication will be treated with care, sensitivity, and respect for your privacy, in line with professional and ethical standards.

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Ongoing efforts

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Accessibility is an ongoing process. I regularly review the website to learn, improve, and reduce any barriers that might affect your experience.

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Third-party content

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Some parts of the website may include links or content from external services (such as embedded media). While I aim to choose accessible options, I cannot guarantee the accessibility of third-party content.

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Feedback and contact

If you experience any difficulty using this website, or if you would like information in a different format, you are warmly encouraged to get in touch:

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I will do my best to respond promptly and support you in a way that feels helpful and comfortable.

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